Legal & Policies
Accessibility Statement
Important information about your rights, privacy, accessibility, and use of NextGen Home Healthcare services.
NextGen Home Healthcare is committed to providing a website and digital experience that can be used by people with disabilities.
Our Accessibility Approach
We work to design, maintain, and improve this website using recognized accessibility practices. We use the Web Content Accessibility Guidelines (WCAG) Level AA as a design and testing target where reasonably applicable. Because websites, browsers, assistive technologies, and third-party services change over time, accessibility is an ongoing process rather than a one-time certification.
Features We Work to Support
- Keyboard navigation and visible focus indicators
- Logical heading structure and readable page organization
- Text alternatives for meaningful images
- Sufficient color contrast and scalable text
- Labels and instructions for forms and interactive controls
- Compatibility with commonly used screen readers and other assistive technologies
Healthcare Communication Assistance
If you need an auxiliary aid, sign-language interpreter, alternate format, or another accommodation to communicate effectively about our services, contact us. When required by applicable law, appropriate auxiliary aids and services are provided without charge.
Third-Party Content
Some functions may be provided by third-party services, such as scheduling, maps, video, document viewers, or other embedded tools. We work to choose accessible services and to address barriers within our control, but some third-party interfaces may be maintained by another company.
Report an Accessibility Problem
If you have difficulty using this website, tell us what page or feature caused the problem and, if you are comfortable doing so, the browser or assistive technology you were using. We will make reasonable efforts to provide the information or service in another accessible way while we investigate the issue.
NextGen Home Healthcare
500 Cummings Center, Suite 1450-1550, Beverly, MA 01915
Email: MyCare@nextgenhomehealthcare.com
Phone: 774-381-0669
Fax: 888-600-0514
We will not retaliate against anyone for requesting an accommodation or reporting an accessibility concern.
Questions about these policies? Contact NextGen Home Healthcare at MyCare@nextgenhomehealthcare.com or 774-381-0669.